Return Policy
Thank you for choosing to shop at our online store. We are committed to ensuring your complete satisfaction with our products. However, if for any reason you are not satisfied with your purchase, we are here to help you.
Return Policy:
- You have 30 days from the date of receipt of the goods to return the items.
- The goods must be intact and complete with the original packaging.
- Shoes must not have been worn or washed.
Return Process:
1. Contact our customer service within 30 days to initiate the return process. You will receive detailed instructions on how to proceed.
2. Carefully pack the goods in their original packaging.
3. Return the goods using a trackable shipping service. Return shipping costs are the responsibility of the buyer except for size exchanges.
4. Once the returned goods are received, an inspection and verification will be conducted.
5. Once the integrity of the goods is confirmed, we will proceed with the refund using the original payment method.
Important Note:
- We reserve the right to refuse the return if the goods do not meet the criteria mentioned above.
- The refund will be processed within 3 (three) business days of receiving and verifying the returned goods and will be credited to the original payment method used for the purchase.
For further questions or assistance, feel free to contact our customer service or call during business hours at 051 660 1216.
Return Policy:
- You have 30 days from the date of receipt of the goods to return the items.
- The goods must be intact and complete with the original packaging.
- Shoes must not have been worn or washed.
Return Process:
1. Contact our customer service within 30 days to initiate the return process. You will receive detailed instructions on how to proceed.
2. Carefully pack the goods in their original packaging.
3. Return the goods using a trackable shipping service. Return shipping costs are the responsibility of the buyer except for size exchanges.
4. Once the returned goods are received, an inspection and verification will be conducted.
5. Once the integrity of the goods is confirmed, we will proceed with the refund using the original payment method.
Important Note:
- We reserve the right to refuse the return if the goods do not meet the criteria mentioned above.
- The refund will be processed within 3 (three) business days of receiving and verifying the returned goods and will be credited to the original payment method used for the purchase.
For further questions or assistance, feel free to contact our customer service or call during business hours at 051 660 1216.